Return Policy
Your satisfaction is important to us. If you are not completely satisfied with your purchase we will gladly make exchanges or refund your money, whichever you prefer. Please let us know how we can serve you better. To make a return or exchange, please return the items in the packaging we sent you, securely wrapped to prevent damage. Include a copy of your receipt. If you charged the items, we will credit your same charge card for the return. If you paid by cash, we will send you a refund check. Please include your name and address, the charge information listed above, and a way to reach you by phone or e-mail. Returns should be sent to The Mark Twain Museum Store, 65 Forest Street, Hartford, CT 06105.